We're Here to Help
Whether you've run into an issue with a tool, have feedback on how we can improve, or want to ask about our Silver and Gold plans, the PDFfans team is happy to help.
Email Support
The fastest way to reach us is by email: support@pdffans.com. We aim to respond to all inquiries within one business day.
To help us assist you quickly, please include:
- A short description of the issue or question.
- The tool you were using (if applicable).
- The email address associated with your account, if you have one.
Before You Contact Us
Many common questions are already answered on our FAQ page, covering topics like plan differences, file limits, payment methods, and data security. It's worth a quick look — you might find your answer right away.
Business & Partnership Inquiries
Interested in a partnership, integration, or bulk/API access for your business? Reach out to support@pdffans.com with details about what you're looking for, and our team will follow up.
Report a Bug or Security Issue
Found something broken, or a potential security issue? We take these seriously — please email us with as much detail as possible (steps to reproduce, screenshots, browser/device info) so we can investigate promptly.