PDFfans ("we," "our," or "us") respects your privacy. This policy describes how we handle your information when you use https://pdffans.com/ (the "Site"). We follow a strict "No Data Left Behind" policy regarding your uploaded documents.
2. Information We Collect
Uploaded Files: You explicitly send documents to our server for processing (e.g., PDF conversion).
Usage Data: We collect anonymous analytics (pages visited, time on site) via cookies like Google Analytics to improve our tools.
Contact Info: If you email us or fill out a contact form, we store your email address only to reply.
3. How We Use Your Data
Processing PDFs: We temporarily store your file in RAM, process it, and generate the output.
Deletion: Your file is permanently deleted from our servers within 1 hour of you downloading the result. If you do not download the file, it is automatically erased within 2 hours.
No Sharing: We never sell, rent, or share your documents with third parties.
4. Cookies
We use essential cookies for site functionality (e.g., remembering your language preference) and optional analytics cookies. You can disable cookies in your browser settings, though some tools may load slower.
5. Third-Party Services
We use Cloudflare for security (they may see your IP address) and Stripe/PayPal for premium payments (they process your billing info, not us). We do not use your uploaded PDFs for AI training.
6. Data Security
We encrypt all connections via SSL (HTTPS). Our processing servers are isolated and automatically wiped daily.
7. Children’s Privacy
Our site is not intended for children under 13. We do not knowingly collect data from minors.
8. Changes to This Policy
If we change this policy, we will update the "Effective Date" at the top.
9. Contact Us
For privacy questions, email privacy@pdffans.com.