Last updated: July 2026
This Privacy Policy explains how PDFfans ("PDFfans", "we", "us", or "our") collects, uses, and protects information when you use our website and tools at pdffans.com (the "Service"). By using the Service, you agree to the practices described in this policy.
Information We Collect
Account Information
If you create an account, we collect the information you provide, such as your name, email address, and password (stored in encrypted form). If you subscribe to a paid plan, payment is handled by our payment processors (PayPal and Stripe) — PDFfans does not store your full card details.
Files You Upload
To provide our conversion and editing tools, you upload files to our servers. These files are used solely to perform the action you requested (for example, compressing a PDF or converting an image) and are not reviewed, shared, sold, or used to train any model. Uploaded files and their processed output are automatically removed from our servers after processing; we do not keep permanent copies of your files.
Usage & Technical Data
Like most websites, we automatically collect limited technical information such as your IP address, browser type, device information, and pages visited, in order to keep the Service secure, diagnose issues, and understand overall usage patterns.
Cookies
We use cookies and similar technologies to keep you signed in, remember preferences (such as dark mode), and measure site performance. You can control cookies through your browser settings; disabling them may affect some features of the Service.
How We Use Your Information
- To provide, operate, and maintain the tools and features of the Service.
- To process payments and manage subscriptions.
- To communicate with you about your account, support requests, or important updates.
- To monitor for abuse, fraud, and security issues.
- To improve the reliability and performance of the Service.
Sharing of Information
We do not sell your personal information. We share information only with:
- Payment processors (PayPal, Stripe) to process subscription payments.
- Service providers who help us run our infrastructure (such as hosting), under confidentiality obligations.
- Legal authorities, where required by law or to protect the rights, property, or safety of PDFfans, our users, or the public.
Data Security
We use industry-standard security measures, including encrypted connections (HTTPS) and access controls, to protect your information. No method of transmission or storage is 100% secure, so we cannot guarantee absolute security, but we work to keep your data protected at every stage.
Your Rights and Choices
Depending on your location, you may have the right to access, correct, or delete your personal information, or to object to certain processing. You can update your account details from your dashboard at any time, or contact us to request deletion of your account and associated data.
Children's Privacy
The Service is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us so we can remove it.
Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be reflected by updating the "Last updated" date above. Continued use of the Service after changes take effect constitutes acceptance of the revised policy.
Contact Us
If you have questions about this Privacy Policy or how your data is handled, please reach out via our Contact page or email us directly at support@pdffans.com.